We are happy to help with all matters related to our services.
Our phone support is available on weekdays from 9:00 to 17:00. Fault reports should be submitted to support using the form. Fault reports are also accepted in the evenings and on weekends via email and the support form.
When contacting our customer service, the processing of your request will be faster if you know your customer number or the domain name you are using, i.e., your website address.
Before contacting us, we recommend reviewing our help archive, where you can find answers to frequently asked questions.
FAQ
| Day | Customer Service | Sales Service | Support Service |
|---|---|---|---|
| Monday | 09:00-17:00 | 09:00-14:00 | 24 hours |
| Tuesday | 09:00-17:00 | 09:00-14:00 | 24 hours |
| Wednesday | 09:00-17:00 | 09:00-14:00 | 24 hours |
| Thursday | 09:00-17:00 | 09:00-14:00 | 24 hours |
| Friday | 09:00-17:00 | 09:00-14:00 | 24 hours |
| Saturday | Closed | Closed | 24 hours |
| Sunday | Closed | Closed | 24 hours |
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